Sunvega Privacy Policy
Last updated: 2025.11.14
What information do we collect?
When you register and use our services, we collect and process the information you provide. This includes technical and behavioral information about your use of our services/products. We also collect information from you if you visit our website.
How will we use your information?
We use your information to provide you with services and improve and manage them. In order to provide you with a valid service, and in the case that we believe it is in our legitimate interests, we use your information to improve and develop our services, prevent crimes, and ensure the safety of users.
Who do we share your information with?
We may share your data with associated companies and authorized business partners that help us provide you with services/products.
How long will we keep your information?
We will keep your information for as long as necessary to provide you with the services you have requested, in order to fulfill our contractual obligations and exercise the rights and remedies related to the information.
1What information do we collect?
Personal Data We Collect
Your Profile Information: The information you provide to us when registering for an account on the Sunvega platform includes your username, email address, phone number, work industry, and region of residence.
Login information: When you visit our website, we will automatically receive and record information in your browser and computer through cookies, including but not limited to: records of the web pages you visit, date and time of visit, browser information, software and hardware characteristics, and network link information.
2How do we process the personal data of minors?
Sunvega does not provide services to minors under the age of 18. If you believe we have collected personal data from a child under the age of 18, please contact us at ip@3vjia.com.
3How do we use your personal data?
To perform a contract: This includes accepting payments, communicating with you, providing customer service, and arranging delivery.
For legitimate business interests: To verify your identity, provide product details, conduct big data statistics, maintain system security, and create user insights.
With your consent: We will send you direct marketing information and place cookies in accordance with our Cookie Policy.
4Who do we share your information with?
Authorized Partners: We may share your data with service providers and business partners to help us perform our business operations, including transaction fulfillment, delivery, marketing, analytics, and advertising.
Law enforcement agencies: We may disclose some of the information we collect in response to subpoenas, court orders, legal proceedings, or government investigations.
5Where do we store your personal data?
The personal data we collect from you will be transferred to and stored in Guangdong, China, outside the European Economic Area. We do so in accordance with the European Commission's Model Contract for the Transfer of Personal Data to Third Countries.
6How long do we keep your personal data?
We will keep your information for as long as necessary to provide you with the services you have requested. We retain some personal information for 60 months after your last interaction with us for compliance, regulatory, and legal purposes.
7Security
We take steps to ensure that your information is handled securely. Although we do our best to protect your personal data through encryption technology, we cannot guarantee the security of information transmitted over the Internet.
8Your Rights
You have the right to request access to, correct, delete, or restrict processing of your personal data. You can also request your data in a structured, machine-readable format or object to its processing in certain circumstances.
These rights may be limited where they would affect the rights of others, violate legal requirements, or conflict with our legitimate interests. For any questions, concerns, or to exercise your rights, contact us at ip@3vjia.com. You may also lodge a complaint with your local data protection authority if you have unresolved concerns.
Most requests are handled free of charge, though we reserve the right to apply a reasonable fee when appropriate.
9How will we notify you of any changes to this Privacy Policy?
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on this page and, where appropriate, notify you by email or push notification. In addition, we will provide specific details of the changes where they are made.
10How to Contact Us
If you have any questions about this Privacy Policy, please contact us at ip@3vjia.com.
Company：Sunvega Technology Limited
Address：Room 601, 6th Floor, No. 1029, Gaopu Road, Tianhe District, Guangzhou City, Guangdong, China
We generally reply to requests within 15 business days. If there are any special provisions in the data protection laws of the jurisdiction where you live, work or reside, we will reply to your request within the time period required by those laws.